Privacy Policy

We may collect the following categories of personal information:

• Full name;
• Company name;
• Job title;
• Email address;
• Phone or mobile number;
• Business address;
• Billing and payment information;
• Technical information such as IP address, browser type, device information, and website usage data;
• Any information you voluntarily provide through inquiries, forms, emails, or service requests.

We collect personal information when you:

• Contact us through our website, email, or telephone;
• Request quotations or proposals;
• Purchase or use our services;
• Subscribe to newsletters or updates;
• Participate in surveys or promotional activities;
• Visit our website through cookies and analytics tools.

We use your personal information to:

• Provide and manage our services;
• Process transactions and payments;
• Respond to inquiries and customer support requests;
• Improve our products and services;
• Send service-related communications;
• Send marketing communications where permitted by law or with your consent;
• Comply with legal and regulatory obligations;
• Protect against fraud, unauthorized access, and other security risks.

We process personal information based on one or more of the following:

• Your consent;
• Performance of a contract;
• Compliance with legal obligations;
• Legitimate business interests consistent with applicable law.

We may share personal information with:

• Employees who require access to perform their duties;
• Service providers and business partners assisting in our operations;
• Payment processors;
• IT service providers;
• Government agencies or regulators when required by law;
• Professional advisers such as auditors or legal counsel.

We do not sell your personal information.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, it will be securely deleted, anonymized, or destroyed.

DNX Solution Co. implements appropriate administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, loss, misuse, or destruction. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Subject to applicable laws, you may have the right to:

• Be informed about the processing of your personal information
• Access your personal information
• Correct inaccurate or incomplete information
• Object to processing where applicable
• Withdraw consent, where processing is based on consent
• Request deletion or blocking of personal information, subject to legal limitations
• File a complaint with the National Privacy Commission (NPC)

To exercise your rights, please contact us using the information below.

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

You may manage cookie preferences through your browser settings.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated Effective Date.

If you have questions or concerns regarding this Privacy Policy or our handling of personal information, please contact: