DNX Solution Co. provides information technology and related professional services, which may include:

• Software development
• System integration
• IT consulting
• Technical support and maintenance
• Cloud and infrastructure services
• Website and mobile application development
• Other IT services as agreed in writing

The scope of work, deliverables, pricing, and timelines shall be defined in a separate quotation, proposal, statement of work (SOW), purchase order, or service agreement.

Quotations are valid for thirty (30) calendar days unless otherwise stated.

A project will commence only after written acceptance by the client and, where applicable, receipt of the required deposit or purchase order.

Any modification to the agreed scope may require a revised quotation.

The client agrees to:

• Provide accurate and complete information.
• Assign an authorized representative for project coordination.
• Review and approve deliverables within agreed timelines.
• Provide timely access to systems, facilities, or information required to perform the services.
• Obtain any necessary licenses or third-party permissions unless otherwise agreed.
• Delays caused by the client may result in adjustments to project schedules and costs.

Fees are stated in the applicable quotation or contract.

Invoices shall be payable within [15/30] days from the invoice date unless otherwise agreed.

Late payments may be subject to applicable interest or penalties permitted under Philippine law.

The client shall be responsible for all applicable taxes unless otherwise specified.

Any request that changes the agreed scope of work may require:

• A written change request.
• Additional fees.
• Revised project schedules.

DNX Solution Co. is not obliged to perform additional work until both parties approve the changes.

Unless otherwise agreed in writing:

DNX Solution Co. retains ownership of its proprietary methodologies, software frameworks, templates, tools, libraries, and pre-existing intellectual property.

Upon full payment, the client receives the rights expressly stated in the applicable or separate agreement for the project deliverables.

Third-party software remains subject to the licensing terms of its respective owners.

Each party agrees to keep confidential all proprietary and confidential information received from the other party and shall not disclose — during or at any time after termination of the services — such information except as required by law or with prior written consent.

DNX Solution Co. shall process personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its applicable regulations.

Clients remain responsible for ensuring that they have the necessary authority to provide personal data to DNX Solution Co. for processing.

DNX Solution Co. warrants that services will be performed with reasonable care, skill, and professional standards. The company provides a warranty period of [____] days after project completion or acceptance to fix critical errors at no extra cost, provided such error stems from the scope of the project. Any error discovered after the warranty period, or issues caused by sources other than the company, will require a separate service agreement or maintenance contract where cost will be agreed upon by both parties.

Except as expressly stated, all other warranties, whether express or implied, are disclaimed to the extent permitted by law.

To the fullest extent permitted by applicable law:

DNX Solution Co. shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, business interruption, or loss of data.

In case of loss or damages attributable to the company, the Company's total liability arising from any claim shall not exceed the total amount paid by the client for the specific services giving rise to the claim.

Neither party shall be liable for delays or failure to perform obligations caused by events beyond reasonable control, including natural disasters, government actions, labor disputes, power outages, internet disruptions, pandemics, or other force majeure events.

DNX Solution Co. may suspend or terminate services if:

• The client fails to make timely payment.
• The client materially breaches these Terms.
• Continued service would violate applicable laws or regulations.
• The client may terminate services in accordance with the applicable service agreement, subject to payment for work completed and non-cancellable commitments.

Where services involve third-party software, hosting providers, payment processors, or other vendors, the client acknowledges that such services are subject to the terms and conditions of the respective third parties.

DNX Solution Co. is not responsible for the availability or performance of third-party services beyond its reasonable control.

If applicable, users of the DNX Solution Co. website agree not to:

• Attempt unauthorized access to systems or data.
• Introduce malicious software.
• Interfere with website operations.
• Use the website for unlawful purposes.

These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the appropriate courts of the Philippines, unless otherwise agreed in writing.

DNX Solution Co. reserves the right to amend these Terms from time to time. Updated versions shall become effective upon publication or written notification, as applicable.

For questions regarding these Terms and Conditions, please contact: